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Our Licence is due to expire what happens? As I haven’t made a payment in time so can you extend it again until payment?

Reminders are automatically sent out 30 days before expiry to assist with setting up payments. You will also see a notification on your dashboard.

To keep Hallmaster’s infrastructure and staff support teams operational the Annual Licence fees are essential, so unfortunately we cannot provide trial or full licence extensions.

If the account expires without payment, access will be suspended, but data will be held. Access will be restored once payment is made.

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