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Can I export venue data for my records?

Hallmaster provides a comprehensive reports module, allowing users to generate detailed reports with just a...

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Can I see a report of all my venue’s income?

Hallmaster provides a comprehensive reports module, allowing users to generate detailed reports with just a...

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Can I create customised reports?

Hallmaster provides a comprehensive reports module, allowing users to generate reports with just a few...

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Can I download my invoice data?

We know that having access to historical information and report data for all aspects of...

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Can I invoice multiple bookings at once?

One of the major benefits of using a digital, online-based booking and invoicing system such...

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Can I view and download an invoice I’ve already sent?

When an invoice is sent to a customer you will receive a copy to your...

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Can I customise my invoices?

Within your invoicing settings, you have the option to customise your invoices, ensuring that they...

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Can I raise an invoice after a booking has already happened?

You have the flexibility to generate and send an invoice whenever you’d like. It all...

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Can we invoice for deposits?

Certainly, you have the option to generate an invoice for the customer's booking and include...

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Can bookings be made public, private, etc in the calendar?

When a customer requests a booking, this will show on your scheduler as a provisional...

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Can a regular customer set up repeating bookings or a series of regular bookings?

Hallmaster offers an easy to use recurring booking feature, when a customer is requesting a...

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Can I add my Hire Agreement or Terms and Conditions to the booking form?

You can add a link to your venue’s terms and conditions to your booking form,...

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Can we print off a list of bookings for this coming week or month?

Hallmaster makes it easy for you to share your booking data. Administrators can be set...

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Can we use Hallmaster without a website?

We understand that many venues operate without an online presence and may not have the...

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Can we use Hallmaster but not allow the public to book directly?

You can add the Hallmaster scheduler to your website so your customers can see what's...

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Can we add buffers between our bookings?

Adding a buffer between your bookings can be useful for giving you and your customers time...

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Can an administrator take telephone bookings?

We know that your customers don’t just book online. For customers who make a booking...

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Can I add my own questions or fields to the booking form?

The flexibility to add additional fields to the booking form is crucial for many venues,...

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Can we take online payments through Hallmaster?

Hallmaster allows your customers to pay online in whichever way suits your venue best. The...

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Can we issue receipts for payments?

Hallmaster provides a quick and easy way to send receipts to your customers for payments....

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Can we use our PayPal, Stripe or Square accounts to take payments through Hallmaster?

Hallmaster allows your customers to pay online in whichever way suits your venue best. Hallmaster...

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Can we still take BACS or Cash Payments?

You can set up your invoices to automatically include your venue’s banking account details, meaning...

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Customer with no email address. What if a customer doesn't have an email address?

Hallmaster requires an email address for each customer. If they do not have one, you...

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Can I apply different charges to different customers? How flexible is this?

The Charges Matrix allows you to create a variety of hire charges tailored to your...

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Can a customer request changes to their booking?

If you would like your customers to be able to request changes to their bookings,...

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Can we use Hallmaster to manage external spaces i.e. football/sports pitches?

Yes, Hallmaster is designed to manage external spaces effectively. You can create as many spaces...

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Can I change what the automatic emails say?

One of the main benefits of using a digital booking and invoicing system is the...

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Can I talk to a real person in the UK when I contact Hallmaster?

Hallmaster is a UK company with the business established in 2010, and we pride ourselves...

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Can we try Hallmaster first?

Hallmaster invites you to explore our services with a 90-day free trial, providing full access...

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