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Encyclopedia

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Is invoicing included in my Hallmaster subscription?

To view all of your selected modules please navigate to My Subscription at the top...

If I start a free trial and then decide to sign up to Hallmaster do I have to enter the information again?

When you start your free trial, any data you enter during this time will be...

Is there a limit on the number of rooms/spaces we can add?

Most venues offer a variety of spaces for customer hire, and Hallmaster provides the flexibility...

I’m not confident using a digital system - how difficult is Hallmaster to set up?

We completely understand that many of our customers are volunteers at their venues and may...

I’m worried about putting so much personal data on an online system. How safe and secure is Hallmaster?

With so many questions surrounding data privacy in the media these days, it's understandable that...

Is there a setup fee?

Hallmaster does not charge a setup fee. Our top priority is to ensure that you...

I have just paid for our Licence, but also the Treasurer did too, what can I do?

Please contact us at accounts@hallmaster.co.uk within 14 days of the double payment happening. Hallmaster will then...

I have just finished our Trial, but haven't had time to evaluate it properly can I extend it again?

Hallmaster offers a 90-day free trial with no extensions. While we understand customer concerns, restarting trials...

I am a member of an Association that Hallmaster is in Partnership with how do I receive my discount code off the Annual Licence?

Email us at accounts@hallmaster.co.uk with your Venue name and the area your membership is under...

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