Accessibility statement for Hallmaster

This accessibility statement applies to the Hallmaster Booking System.

This website is run by Hallmaster Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts.
• zoom in up to 300% without the text spilling off the screen.
• navigate most of the website using just a keyboard.
• navigate most of the website using speech recognition software.
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Hallmaster Support
01929 509846, support@hallmaster.co.uk or use the contact us form on our website.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email support@hallmaster.co.uk
• call 01929 509846

We’ll consider your request and get back to you as soon as possible.

Technical information about this website’s accessibility

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The ‘non-compliances’ are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• The focus order of the page is not logical when navigating with a keyboard or screen reader within the colour picker element, this fix is being implemented with the developers of the library and updated once a fix is in place. This fails WCAG 2.2 success criterion 2.4.3 Focus Order.
  
  
• When tabbing through the page, a visible focus indicator is either absent or insufficiently distinct on the colour picker element on certain colour cells, making it difficult for keyboard users to track their position. This fails WCAG 2.2 success criterion 2.4.7 Focus Visible.
  
  
• In the FAQs section, the rows within the ‘Resources/FAQ’ section cannot be accessed using speech recognition software, limiting usability for users relying on voice commands. This fails WCAG 2.2 success criterion 4.1.2 Name, Role, Value.
  
  
• Users are not informed when some additional content is displayed, which may cause screen reader users to miss important information during navigation. This fails WCAG 2.2 success criterion 4.1.3 Status Messages.

What we’re doing to improve accessibility

We are always working on ways of improving the software and have an ongoing schedule of updates and enhancements that will be released on a rolling basis.

Preparation of this accessibility statement

This statement was prepared on 25/06/2025. It was last reviewed on 21/07/2025.

This website was last tested on 18/07/2025. The test was carried out by Zoonou

Zoonou used WCAG-EM to define the pages tested and test approach.